Royal Holloway Students' Union
Helpdesk Assistant - Start in September 2025
Department: Community Engagement
Team: Student Opportunities
Responsible to: Helpdesk Coordinator
Responsible for: N/A
Contract type: Zero Hours (in accordance with the needs of the organisation)
Hours of work: Up to 20 hours per week during term time (between Monday to Friday 09:30 – 16:30)
Hourly rate of pay: £11.54 per hour (current pay rate is subject to change in April 2025)
Purpose of role
To deliver a welcoming greeting point, and outstanding level of customer service for all visitors to the Students’ Union, and to provide administrative support for staff as required.
Closing date: 6th of April 2025
Shortlisting: Week commencing the 7th of April 2025
Start: Training will be held in September 2025 before the start of the role