FULL_TIME

Egham

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Royal Holloway Students' Union

Job Title:	Deputy Venue(s) ManagerDepartment: Trading ServicesTeam: Licensed TradeResponsible to: Venues ManagerResponsible for: Casual Student Staff Contract type: PermanentHours of work: 35 hours per week (excluding unpaid lunch break) averaged over 52 weeks.Term 1 and Term 2 will require increased hours per week (but not more than 48 hours over a 17-week reference period). The surplus of hours should be managed effectively throughout the year. Grade and salary range: 5, £32,060 - £35,786 Purpose of role: To support the Venues Manager in delivering exceptional operations across RHSU’s late-night licensed venues. The Deputy Venues Manager will play a key operational and developmental leadership role by managing venue performance during peak times, mentoring Assistant Managers, and deputising for the Venues Manager when required. To provide “hands-on” management of the assigned venue’s late-night operations, and to line manage and continually develop all student and permanent staff working within the venue. To provide operational support as required to all activities hosted within the venue, both internal and external bookings. To ensure all operations are conducted in line with organisational policy, industry best practice and legislative requirements. The post holder will help develop service standards, drive customer satisfaction, manage staff performance, and support business growth through events, promotions, and venue enhancements. Strategic Alignment:This role contributes to the SU’s four key strategic priorities focused on:<ul><li style="text-align: justify;">Community Building – Ensure venues act as hubs for social connection, supporting diverse student cohorts—including commuters, international students, mature learners, and care-experienced individuals.</li><li style="text-align: justify;">Leading Change – Champion continuous improvement, using insight and feedback to evolve venues, services, and events.</li><li style="text-align: justify;">Inclusion &amp; Belonging – Promote welcoming environments that reflect the SU’s values of diversity, equity, and social justice.</li></ul><ol><li style="text-align: justify;">Student Voice &amp; Partnership – Engage with student representatives and Sabbatical Officers to co-create events, offerings, and venue enhancements.</li></ol> Closing date: Friday 8th of August 2025

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